In these “do more with less” times, it’s important that you don’t cut your staff short, even as you control your expenses. As Jewelers of America’s resident management and education expert David Peters notes, the rapid changes and challenges of the jewelry industry require a higher caliber employee -- a fact that can sometimes clash with the current economic environment.
Whether you’re trying to attract new talent or ensure your best people stay onboard, you need a proactive approach to employee attraction and retention. Peters offers the following suggestions:
- Analyze your business needs.
- Consider what caliber employees you need to realize your long-term goals.
- Discover where you stand in terms of your employees’ job satisfaction through anonymous job satisfaction surveys and exit interviews.
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