As we wrote in yesterday’s tip, the best staff training takes into account the needs of the individual, and ties that into key elements like performance and staff involvement. Another important aspect of training to consider is delivery.
Jewelers of America’s David Peters says you should take advantage of the multitude of training options available today for jewelry professionals, such as:
- Jewelry Trade Shows: These provide high-caliber training seminars on a wide variety of topics, usually at no cost to attendees. The upcoming JA New York Summer Show, in New York City, July 26-29, is a leading example. Jewelers of America hosts a three-day schedule of seminars at the show, for more information click here.
- Online and Distance Learning: These courses offer the opportunity to learn at your convenience, at a pace that fits the individual. Jewelers of America recently announced partnerships that give members better and more affordable access to this type of top industry training.
- One such partnership is with the Gemological Institute of America (GIA), which provides a wide array of gemological and product knowledge courses. Jewelers of America members receive 10% off GIA’s Distance Education courses and Lab Classes. Click here for details.
- In-Store Learning: Whether it’s peer training among staff members, a visiting consultant or vendor, you should make education and training a part of your store’s culture. Jewelers of America offers multiple, inexpensive programs to assist store owners and managers with in-store training programs. Click here for more information.
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